the view from the jumpseat.


(Please note; as always; the details of this article have been altered for the safety, security, and privacy of my airline) It’s no secret that I as a flight attendant have to be recertified with a new competency card every 12 months. Every country in the world requires flight attendants complete an annual training program. [...]


I’ve been reading your blog for few days now, it has so much information and I am glad I found it! I just finished reading your training posts, as I am to go to training in two weeks. And I am really nervous about exams and required high scores, as I was never an exam [...]


This past week and a half has been a busy one indeed! October started with Customer Service Training to cover the dramatic changes my airline made this summer to the way we provide service on board. After that I went into Re-Qualification Training, and then into Annual Training (along with survival and surface contamination). Finally [...]


Never before have I flown 3 separate flights in the same day. Of course that it something I’ll have to get used to. Yesterday was my line indoctrination and what a unique day it was. For those of you who don’t know, a line indoctrination is a government requirement that all flight attendants must complete [...]


Just another side note before today’s post: I’ve just registered for Travel Blog Exchange 2011. This upcoming TBEX is being held in Vancouver, I hope to see you there! Friday was our very last day of Service Training. As with the rest of the week, it was a pretty easy day. In the morning we [...]


For the most part we spent today learning about Duty Free aboard our aircraft. We were fortunate enough to be the only class this year in the west to have a visit from a representative of the Duty Free company that serves my airline. Firstly they showed us a selection of the products available in [...]