Lucy Flies to London

It’s been a very busy December! My airline’s new hire class just went online, and I spent a good chunk of the month instructing their service classes. I’ve also been providing refresher training to a number of returning employees. I’m working on a number of posts about my recent adventures, but that combined with training and the holiday season hasn’t left me much time to complete anything recently.

So in the mean time, here’s an episode of The Lucy Show!

Video: Playing With the Lights

The other day I had the pleasure of flying on my airline’s new baby. A new Next Generation 737-800. This plane is less than a month old, and is the first of two new aircraft coming into my airline’s possession. (We’re apparently getting another one fresh from Boeing next month.)

This beautiful aircraft boasts better fuel efficiency over the classic 737, split scimitar winglets, spacious overhead bins that stow into the ceiling, and the piece de resistance: a sky interior lighting system.

I can’t get enough of the sky interior. It just looks so slick! But don’t just take my word for it, check out this video demonstration I made.


This plane is beautiful. Can I marry a 737? Is that legal?

I spent a lot of time during the flight playing with the lights (at appropriate times, of course) For example, when the Cabin Manager made the “please watch the safety demo” announcement, I changed the lighting from “boarding” to “take-off/landing”. That effectively changed the mood of the cabin, making the passengers aware that we were entering a new stage of the flight. It was a really neat effect.

Flying on this plane felt a lot like the first time I flew as a flight attendant. New! Exciting! I felt a lot of pride in what I do and who I work for while I was working on that plane.
Now I’ve just got to find a way to convince management to replace the entire fleet with these Next Generation aircraft…

VIDEO: Flight Deck Landing

One of my favourite things about being a flight attendant is the fact that I can go into the flight deck. In fact, when circumstances allow I can even stay in the flight deck for landing.
I shot this video last year, landing into Saskatoon. I’ve done a few of these, although this is my only one recorded during the night.

Despite the very dark camera shot at the beginning, I decided on using my night time recording because it has the best audio pickup from various channels. It’s my only video where I managed to hold my headset to the correct part of my recording device AND remembered to tune into the right stations. It also helps me meet my airlines privacy and blogging guidelines.

In addition to the Flight Deck and Air Traffic Control, I also tuned into the PA and Interphone, so you can hear the cabin crew in this video.

And finally; to keep in line with my airline’s blogging policies, I’ve muted the audio where the company name and/or flight number are mentioned. In its place I’ve put an “Aircraft Chime” as my censor sound.


The runway becomes visible around 3:35.


The first time I ever sat in the flight deck for landing, I was shocked by all the alarms and buzzers that went off. On top of that, we were landing into Winnipeg during an snow storm. It was not a smooth ride. In fact I remember thinking “Oh god we’re gunna die!”. These days however, I barely notice the alarms.

Luckily this approach into Saskatoon was much smoother. Less alarms too.

Questions? Thoughts? Put ‘em in the comments!

Pouring Diet Coke

Today’s disclaimer: The cats managed to do some damage to my laptop, so now I have to press some key’s extra hard for them to work. Please disregard if some of my words are missing the letter “I”, as it doesn’t always work. Lately I’ve been working from my new tablet anyway, but for today’s post I needed my video editing software and thus my laptop.

As you may know, the aircraft cabin is not pressurized to sea level, but rather to the equivalent of about 7 or 8 thousand feet. This means some passengers might feel a little light headed or that alcohol effects them almost twice as much as it would on the ground. It also means soft drinks foam up a lot more when poured out of a can. The worst culprit for this is Diet Coke. I literally have to sit and wait for the bubbles to fall before I can continue pouring. If all 3 passengers ask for diet coke I’ll often get them started, take another three drink orders, serve those, and then finish the diet cokes. As the infomercials say, “There’s GOT to be a better way!”

In fact there is! In the video below you can see me first pouring a diet coke the “normal” way, then pouring it the “smart” way.

Pouring Diet Coke the smart way.

As you can see, the can gets in the way and prevents the foam from forming. This saves so much time that I can pour a complete glass with ice the “smart” way before the foam even finishes falling when pouring the standard method. (That little cup full of melty ice was all we had left on the plane that day, normally with proper big cubes the effect of the foam is even bigger)

What you can’t see is that the diet coke doesn’t come out of the can when flipped upside down until you lift it up and tilt it slightly. This is because the air pressure is keeping the coke in the can. It makes pouring the diet coke very controllable and reduces the chances of spilling or overflow.

I know this seems like a minor detail, but at my airline we offer a full inflight service including hot towels, meals, bar, tea/coffee and more on flights over 3 hours. Pouring diet coke is one of the biggest slow downs in the bar service and on the shorter flights those precious seconds count!